Hierarchy

Properties

Readonly __createdAt

__createdAt: TDatetime

Date and time of creation.

Readonly __createdBy

__createdBy: UserItemRef

Object’s author.

Optional Readonly __deletedAt

__deletedAt: TDatetime

Date and time of deletion.

Readonly __id

__id: string

ID of the object.

__name

__name: TString

Name of the object.

Readonly __updatedAt

__updatedAt: TDatetime

Date and time of change.

Readonly __updatedBy

__updatedBy: UserItemRef

Author of the last change.

Readonly _acceptedAt

_acceptedAt: TDate

Date when the session was last reassigned (when its status was changed).

_apps

_apps: RefItem[]

Associated requests: the app items that the session is linked with.

Readonly _channel

The channel that the session was created from.

Readonly _clients

_clients: LineClientItemRef[]

Session clients.

Readonly _closedAt

_closedAt: TDate

Session closing date (when it was assigned the Closed status).

Readonly _externalChatId

_externalChatId: TString

External chat ID (ID of the channel chat in the messenger).

Readonly _externalChatName

_externalChatName: TString

Name of the Live Chat (the name in the messenger).

Readonly _lastActivityAt

_lastActivityAt: TDate

Date of the last activity (last message) in the session.

Readonly _line

The Live Chat that the session was created from.

Readonly _priority

Session’s priority.

Readonly _state

The status (state) of the session.

Readonly _userGroupId

_userGroupId: TRole

The operator group, that is, the user group that has access to the session and can assign the session from the queue to themselves.

Readonly _userId

_userId: UserItemRef

Session operator (the user the session is assigned to).