Live Chat metrics object

The object is used to get live chat metrics over a period of time.

Hierarchy

LineMetrics

Methods

get

get(type: LineMetricType, start: TDatetime, end: TDatetime, from?: undefined | number, size?: undefined | number): Promise<LineMetricItem[]>

- Defined in src/dts/09_lines.ts:449
The method returns the value of a live chat’s metrics.

Parameters
- type: LineMetricType
  
  Metric type. The values are listed in LineMetricType.
- start: TDatetime
  
  Start of the period.
- end: TDatetime
  
  End of the period.
- Optional from: undefined | number
  
  Number of entries to skip (the default value is 0).
- Optional size: undefined | number
  Number of search results (the default number is 10, the maximum is 10,000).
```
// Get data (one hundred entries) for a metric 
// Response  time for the week 
const now = new Datetime(); 
const start = now.addDate(0,  0, -7).truncateTime(); 
const metrics = await System.lines.metrics.get( 
     LineMetricType.responseTime, 
    start, now, 0, 100, 
); 
```
Returns Promise<LineMetricItem[]>