Link to the Live Chat session object

The method assigns a bot to a session.

The method assigns an operator to a session.

The method assigns a group of operators to a session.

The method moves the session to another Live Chat.

The session is placed in the target Live Chat queue. The assigned agent and agent group are cleared. This method is supported only for channels of the livechat and internal types (see LineChannelType). The target Live Chat must not be the same as the current one.

The method is used to close an active session.

Note that the script should be executed on behalf of the operator or bot assigned to the sessions. Other users cannot close the session.

await Context.data.session.close();

The method returns all messages in a session.

The method returns the last message in a session.

const lastMessage = await Context.data.session. getLastMessage();

The method marks a session as spam.

The data (metrics) of a session marked as spam are not taken into account when generating reports. The method is not available for the following types of channels: internal and support (see LineChannelType).

await Context.data.session.markAsSpam();

The method sends a system message to a session.

The method is used to set a session’s priority.

await Context.data.session.setPriority(LineSessionPriority. Low);

The method deletes a session from spam.

The session is assigned to the operator who previously worked on it or added to the queue.

await Context.data.session.unmarkAsSpam();