Date and time of creation.
Object’s author.
Date and time of deletion.
ID of the object.
Name of the object.
Date and time of change.
Author of the last change.
Date when the session was last reassigned (when its status was changed).
Associated requests: the app items that the session is linked with.
The channel that the session was created from.
Session clients.
Session closing date (when it was assigned the Closed status).
External chat ID (ID of the channel chat in the messenger).
Name of the Live Chat (the name in the messenger).
Date of the last activity (last message) in the session.
The Live Chat that the session was created from.
Session’s priority.
The status (state) of the session.
The operator group, that is, the user group that has access to the session and can assign the session from the queue to themselves.
Session operator (the user the session is assigned to).
Live Chat session object fields
Hierarchy
Properties
Readonly __createdAt
Date and time of creation.
Readonly __createdBy
Object’s author.
Optional Readonly __deletedAt
Date and time of deletion.
Readonly __id
ID of the object.
__name
Name of the object.
Readonly __updatedAt
Date and time of change.
Readonly __updatedBy
Author of the last change.
Readonly _acceptedAt
Date when the session was last reassigned (when its status was changed).
_apps
Associated requests: the app items that the session is linked with.
Readonly _channel
The channel that the session was created from.
Readonly _clients
Session clients.
Readonly _closedAt
Session closing date (when it was assigned the Closed status).
Readonly _externalChatId
External chat ID (ID of the channel chat in the messenger).
Readonly _externalChatName
Name of the Live Chat (the name in the messenger).
Readonly _lastActivityAt
Date of the last activity (last message) in the session.
Readonly _line
The Live Chat that the session was created from.
Readonly _priority
Session’s priority.
Readonly _state
The status (state) of the session.
Readonly _userGroupId
The operator group, that is, the user group that has access to the session and can assign the session from the queue to themselves.
Readonly _userId
Session operator (the user the session is assigned to).